Holiday Inn Express Hotel & Suites Waukegan/Gurnee, an IHG Hotel

The hotel for the most part was very clean. Although there was a spill the first morning we were there right outside the elevator that ended up drying on the floor. I was concerned that someone would fall and notified the front desk but no one cleaned it up right away. Also the day we left there was quite a bit of ice in the walkways, I felt that was a slipping hazard as well.

Very clean and easy to find. Staff was very familiar with the area and provided restaurant guides and maps to naval base. Stayed here due to free shuttle to basic training graduation site and back to hotel. Breakfast was good and hot every morning and snack bar in lobby was well stocked. Room was cleaned every morning and restocked. Absolutely no complaints at all with my stay, the facility, or the staff.

I came here for my sons Navy Graduation and felt so welcome from my first encounter. We were even upgraded to a suite and was so so so appreciative and amazed that this happen to us , just a ordinary family. Absolutely loved all the staff I had the pleasure in talking with. Tyrone, Angela, Magdalena and security, cook ( I did not catch their names) but they were all Amazing!!! definitely made me feel like family. I loved everything here. Hot breakfast every day and coffee all day long in the lobby. Very family oriented here. Super close to Sarge Meet and greet, many restaurants, Walmart is within walking distance. Not even 10 mins to Navy Graduation and NEX building. Best hotel for anything for your recruits graduation. They also had hot dogs and chips and juice for after Navy graduation if u wanted to come back eat. There is also a pool with a hot tub. * pictures are all of inside our room. double queen suite*

On this journey we were heading for my grandsons graduation from naval bootcamp in Great Lakes, Illinois. He mailed home a pamphlet that would help assist us in choosing the best hotel for our stay. After reading through the list, I decided on the "Holiday Inn Express Hotel and Suites" in Waukegan-Gurnee, Illinois which was about 3.5 miles from the naval base (a ten minute drive). It offered a free shuttle to and from the base on graduation day and for those who decided to stay back at the hotel, they had streamed the graduation in the hotel lobby. All the staff from front desk to housekeeping and dinning hall we're exceptionally friendly, accommodating and very professional. Our room was very spacious which included two big beds that could easily fit four adults very comfortably. Amenities included shampoo, conditioner, liquid soap and bar soap. Our room had a keurig machine with k-cups for coffee and tea bags included. Above the keurig a microwave was provided and to one's left stood a mini refrigerator. A large screen TV was mounted upon the wall, AC etc. A fairly large closet with clothes hangers were provided where your recruit could hang up his uniform while he relaxed with the family. I believe the most important thing for your new sailor was to take a nice hot shower and get some long deserved rest. Just these two things would make his day. No better place to do this than at the "Holiday Day Inn Express Hotel and Suites. " Breakfast was included in the price and was way above your normal continental which included scrambled eggs, link sausage, meat patties, biscuits and gravy, cinnamon buns and various doughnuts, fruits, cereals, coffee, tea, fruit juices and so much more. It's basically all you can eat before closing at a certain time. For lunch or dinner a McDonald's was within walking distance along with a small grocery store where you could purchase items to place in the fridge.

Staff were friendly and helpful. Check-in process was a breeze. Room was clean and spacious. 10 minute drive from Six Flags Great America.